{EAV_BLOG_VER:ef59e7209fd1572b} I have been asked by Salon Owners regarding the New procedures for Apprenticeship Certification in England. The information below has been copied for your convenience from the Apprenticships.gov website and you can view the document here: http://www.apprenticeships.org.uk/Partners/Certification.aspx Your collage or training provider should be able to provide all information needed, however if you need more information or if you have any questions you can … [Read more...]
When a Salon Owner Needs Help
Free Client Retention Best Practice Book Some of the questions I am most frequently asked by salon owners include questions about human resource management and client retention. The trouble is that salon owners only ask these questions when they have staff problems and need to initiate disciplinary action or when client numbers have reduced and they need to take remedial action. If these salons had professional Human Resources Policies and a Client Retention Procedure in place they … [Read more...]
Staff Development
Salon Owners Client Retention Guide A 2% increase in client retention has the same effect on profits as cutting costs by 10%! A 5% reduction in client defection rate can increase profits by 25-125%! When you put client retention into the above context it becomes the salon owners No1 Priority. Most salon professionals take clients for granted and do not look for opportunities to increase revenue from their existing clients or to ensure client loyalty which leads to life-long retention. Read … [Read more...]